Preparing for the 2027 PSTN and ISDN Switch-Off

ISDN switch-off VoIP phone

What You Need to Know about the Great British Switch-Off

The telecommunications space is undergoing a significant transformation, and businesses must prepare for the upcoming PSTN and ISDN switch-off. As the industry leans fully into digital technologies, understanding the implications of this change is crucial for seamless communication continuity.

Bellcom-Teknicare is here to guide you through this transition, ensuring your business remains connected and future-proof.

Understanding the PSTN and ISDN Switch-Off

The Integrated Services Digital Network (ISDN) and Public Switched Telephone Network (PSTN) have been the backbone of traditional phone systems for decades. However, these copper wire-based networks are being phased out in favour of more modern solutions.

Why Are ISDN and PSTN Being Phased Out?

The primary reason for the ISDN and PSTN switch-off is the limitations of copper wire infrastructure. These traditional phone systems cannot keep up with the growing demands for higher bandwidth and better call quality.

VoIP, on the other hand, offers superior flexibility, scalability, and reliability. BT’s ISDN switch-off marks a significant move towards full fibre networks, which provide faster and more efficient communication solutions.

When will ISDN be switched off?

The official date for the ISDN switch-off is January 2027. This timeline is part of a broader initiative to migrate all voice services to internet protocol (IP)-based systems like Voice over Internet Protocol (VoIP).

ISDN switch-off VoIP telecoms
Preparing for the 2027 PSTN and ISDN Switch-Off 3

What Are the Alternatives to ISDN and PSTN?

As the PSTN and ISDN switch-off takes effect, businesses need to transition to IP-based voice services. VoIP (Voice over Internet Protocol) is a popular choice, offering numerous advantages over traditional phone systems. Hosted VoIP solutions, for instance, eliminate the need for on-premises hardware, reducing maintenance costs and enhancing scalability.

Existing clients of Bellcom-Teknicare have nothing to fear, as all our business comms solutions are already fully digital. We offer businesses comprehensive VoIP solutions, allowing our clients to seamlessly transition from analogue to digital without any downtime.

Benefits of VoIP and IP-Based Systems

  • Enhanced Call Quality: VoIP and IP-based systems offer crystal-clear call quality, surpassing that of traditional PSTN lines.
  • Cost Efficiency: With VoIP, businesses can significantly reduce their phone bills, especially for long-distance and international calls.
  • Scalability: VoIP systems can easily scale up or down based on your business needs, ensuring you only pay for what you use.
  • Future Proofing: By adopting VoIP and other IP-based solutions, businesses can stay ahead of technological advancements and avoid future disruptions.

Preparing for the ISDN Switch-Off

To ensure a smooth transition, businesses should start planning now. Here are some steps to help you prepare:

  1. Assess Your Current Infrastructure: Evaluate your existing phone systems and identify components that rely on ISDN or PSTN lines.
  2. Explore VoIP Options: Contact Bellcom-Teknicare and compare our hosted VoIP solutions to find the best fit for your business needs.
  3. Upgrade Your Network: Once you get in touch with us, we will ensure your internet connection can support VoIP. This may involve upgrading to a full fibre connection for optimal performance. Bellcom-Teknicare is more than happy to manage this transition for you, allowing you to focus on your business.
  4. Train Your Team: We will educate you and your staff on the straightforward, user-friendly systems to minimise disruptions during the transition.

The Impact of Stop Sells on Businesses

As part of the ISDN switch-off process, “stop sells” have been introduced. This means that no new ISDN or PSTN services will be sold, and existing services cannot be upgraded. This makes it even more critical for businesses to act swiftly and transition to IP-based systems. Delaying this process could result in a lack of support for existing phone lines when you need it, and potential communication breakdowns.

integrated telecoms after ISDN switch-off PTSN switch-off
Preparing for the 2027 PSTN and ISDN Switch-Off 4

Bellcom-Teknicare: Your Partner in All Things Digital

At Bellcom-Teknicare, we understand the challenges businesses face during this transition. Our team of experts is here to provide comprehensive telecoms and IT support, ensuring a seamless shift to IP-based voice services.

The PSTN and ISDN switch-off is a pivotal moment in the telecommunications industry, and Bellcom-Teknicare is committed to helping you navigate this change. Don’t wait until the last minute – start preparing now to future-proof your business and stay connected in the digital age.

Contact us today on 0203 393 0000 to find out how we can upgrade your business comms.


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