IT Support

For Too Long IT Support Has Been Too Complex And Expensive

Our Support and Service Desk is here and available to help you overcome your computing issues with a straight forward, and simple approach.

Managed IT Support for Small and Medium Sized Businesses

Like many of our clients you may be a business with little or no internal IT Support function and just require ad-hoc assistance both onsite and from our Service Desk, and without it costing the earth.

Whether it is Fixed Fee, On-Going Support or just Ad Hoc Support, we can help.

Fixed Fee, On Going Support

Your Computer Network is the centre piece of your operations whether your company has 3 or 300 users, without the correct maintenance in place your business can’t operate at it’s optimum and at worst not operate at all.

It is not uncommon for people to assume that the Computer Network or Server is being correctly maintained. However, if you are not freely provided details or evidence of tasks completed then you’re probably in for a shock.

Your whole company really does depend on a good proactive and scheduled IT Support plan. Who’s responsible for doing what task and how do i know its been done.

How Teknicare is Different?

We provide a comprehensive range of Support Packages to suit businesses just like yours. These include:

  • 24/7 Monitoring
  • Managed Endpoint Security
  • Regular Health Checks
  • Malware Protection
  • Web Filtering and Reporting
  • Technical Support


Ever increasing technologies and slicker ways of working can help improve your company’s profitability; however these kinds of services can become complex and slightly confusing if not managed and supported correctly and you can easily end up with multiple suppliers providing different parts of your technology needs. This usually means dealing with several different support desks and increased costs.

The complex nature of bringing IT Support and Managed Services together means that the technologies and business processes are constantly moving forward. We can offer you a premium selection of Managed Services and Service Desk IT support to you and your team for a Fixed Monthly Cost.

If you are looking for a new IT Support partner where all your employees have unlimited access to out IT Support Service Desk to deal with any technical issues then call Teknicare today

Key Benefits

Peace of Mind

Let us provide you 'Peace of mind' that all those really important recurring IT tasks are completed on time, every time


Backup Checks, firewall penetration, software auditing, server checks, anti-virus reviews, Security reviews, Backup Reviews, assets tracking, server patching and lots, lots more. Talk to us today to see how we can help.

Scheduled Activity

Saving you the worry of having to constantly remember those important jobs, tickets can be scheduled; Daily, weekly, monthly, bi-monthly and yearly, the choice is yours.

Compliance and Regulation

Your company may have to complete IT tasks to stay compliant in a certain vertical or it might be a requirement for your Business Insurance Cover against data loss. Or the requirement to have Cyber Security, we can help your business meet its responsibilities. This can include; backup checks; software auditing; internet usage; employee activity and so on. We can help you with your compliance by completing the necessary checks as required.

Fixed Monthly Cost

No surprises, we agree to a fixed single Monthly fee for all your IT Support and Services.

Looking after your Data with Backup and  Server monitoring included

Not having to worry about your data means you can spend more time on your own tasks.

Hassle free and Simple On-Boarding Process

Let's face it, no one likes change but when the time comes we are here to guide you all the way. We will provide you with your very own on-boarding account manager who will deal with everything from talking to your current IT Support to migrating any services such as email, remote backups, domain names and so on. So you can sit back and leave the IT to us.

A Support package Designed, just for you

Putting your requirements first, no need to pay for tech you're never going to use.

Quick Response and immediate access to ticket information

Fed up with waiting around for a planned response? Our Service Desk delivers a first response immediately and planned response within 30 minutes, how's that?

Onsite support when you need it....

When something cannot be fixed remotely then pick a package that includes emergency onsite support and get the very best in response times at no additional charge.

FREE Consultation

Let's talk! Call for a free consultation to determine which services you may require. Then lets meet up and discuss face-to-face about your requirements and how we can help?

Need Assistance Now?

For any Server, PC, Laptop, Networking device.

Unforseen IT problems can have a devastating effect on your business if it is not dealt with quickly. Something as simple as a failed switch or router can bring your entire comapny’s productivity to a standstill. If an IT emergency happens then you need a company that has the resources to respond. FAST!

Teknicare can provide emergency IT Support services at breakneck speed wherever you are located in and around Surrey, Sussex and South London. Our professional IT engineers are here waiting to assist you now, so if you need assistance no matter what your IT related problem then call us now.

An initial assessment will last up to 20 minutes. After this assessment period we will be able to confirm to you if we can either fix the issue remotely via our helpdesk, or if wee need to attend site for further assessment or planned fix.

Key Benefits

Immediate Support – Support is typically provided within minutes of payment being made.

No contract required – To use our emergency IT Support service you do not require a contract, however purchasing a block hour support service will save you time and money

New to Teknicare – If you have not used Teknicare before, no problem. Just call us and we will talk you through the process

Contact Us

To discuss your connectivity, communications and even your IT support requirements please use the information below of complete the form opposite.

Phone: 0203 393 0000
Email (Telecoms)
Email (I.T.)